Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utility Billing / Accounting
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Utility Billing / Accounting
To set up a new service, come to the Finance office at 202 W. 5th St. with the following documents: Application for Water Service, deposit for water meter, and a valid identification card.
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Utility Billing / Accounting
The system will not let you change the amount when you pay online, therefore you will need to pay the total balance. If you want to pay a different amount you can do so at the office, by mail, or make the payment at our kiosk located at: 202 W. 5th St. Plainview, TX 79072
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Each water meter requires a security deposit. This deposit will be applied to the final bill for that account when the service is terminated.Utility Billing / Accounting
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No, we bill three times a month and we bill by zone. We have three zones. Your due date will be the same as every customer that lives in that zone. The only time your due date will change is if you move to another residence in another zone.Utility Billing / Accounting